Queen Alexandra Hospital

Queen Alexandra Hospital 2022-07-04 Person 5 5 0

The Consultants explained fully the procedures I was going to have and involved me fully. The Radiographer nurses and assistants were professional, friendly and very caring.

I can not suggest anything.

Queen Alexandra Hospital 2022-06-20 Person 2 5 0

We never got seen as the surgeon never turned up. We came to the appointment and while we were waiting in the waiting room someone came to tell us they had been trying to get hold of the surgeon for over an hour and that he had cancelled his afternoon surgery's but couldnt get hold of him so we had to go home and wait for another appointment! I had to take my son out of school and a day off work when they could have called and cancelled to save us driving up there from gosport. Now i have to wait for a letter for an appointment which wont be suitable so I will have to call to rearrange and wait again!

called to say the surgeon hadnt turned up and re-booked the appointment while we were there!

Queen Alexandra Hospital 2022-06-15 Person 5 5 0

I got reassured that my perforated ear drum surgery will go ahead! I did look around the hospital whilst there and I did notice that it was rather clean and tidy. Staff interacted with me and I was pleased with the progress being made.

You could have prevented my ear being infected along with informing me that I should have rescheduled my appointment!

Queen Alexandra Hospital 2022-06-13 Person 4 5 0

Everyone was very friendly from the gentleman at the reception desk through to the doctor i had seen. The nurses were running around busy as usual but always had time to help everyone

The only issue was calling names out when the X-rays were in waiting, potentially raising voices or putting in a system would help!

Queen Alexandra Hospital 2022-04-28 Person 5 5 0

The staff were uniformly calm, friendly and efficient.

Nothing at all.

Queen Alexandra Hospital 2022-04-24 Person 5 5 0

The entire staff on my ward were caring, helpful and considerate throughout my stay. The whole team from trained staff to cleaners and porters treated everyone with respect, taking time to chat and ensure patients were OK despite their heavy work load. I felt safe and cared for at all times.

Queen Alexandra Hospital 2022-03-09 Person 5 5 0

I visited the Endoscopy department today 9/3/22 after having a conversation on the telephone with a wonderful member of staff called Holly about the pain I was experiencing and about the test I was having that day. Her attentive care and understanding was excellent from the time I attended right through to me being checked out and getting the best treatment at that time. Nothing was too much trouble for her..She is a credit to the Nursing profession as she has such a wonderful caring and professional manner.

Everything was excellent.

Queen Alexandra Hospital 2022-02-03 Person 5 5 0

All the staff were excellent A+, kind & considerate While in recovery I was cared for by a staff Nurse Fatima, she was A++ Thank you everyone

the appointment was at quite short notice

Queen Alexandra Hospital 2022-01-29 Person 3 5 0

My family member is deaf and did not want their hearing aid in hospital as this was lost at a recent hospital stay. We were all very happy with his actual clinical care and the fact that he cam home COVID negative despite being immuno-compromised and the only patient in his Ward without COVID (Really well done everyone!) We didn't receive any information at all from either of the hospitals or treating teams which made us worry. However, when we rang and asked (several times) every person we spoke to was patient and helpful and we were given all the information we needed. The wait for Pharmacy pre discharge was many hours - that was frustrating. However, thank you ALL so much for helping him to get over a significant health crisis and return home in decent shape. We really appreciate it!

Queen Alexandra Hospital 2022-01-13 Person 2 5 0

8 hours in a waiting room with ni communication- just told to wait to be called. Had bloods taken quickly then didnt hear any results for 7 hours. Once passed to another department, again didnt get any communication of what i was waiting for.